News

EcoDataCenter proudly presents a fantastic result in the NPS customer survey

For the first time since the start of EcoDataCenter a customer survey has been conducted using the well known NPS – Net Promoter Score method. The result was 83 on a scale from -100 to 100. 

The survey was conducted during May month where all EcoDataCenter customers participated. The overall score for the entire EcoDataCenter and our five sites in three locations was plus 83 on a scale from -100 to +100.

EcoDataCenter’s high level of security, world-class sustainability, and most importantly, the communication with our customers were highlighted by the participants as key factors when responding.

– We had not conducted a customer survey before but decided to use the NPS (Net Promoter Score) to understand how customers view us as their supplier. One lesson learned: Incredibly interesting to talk to customers about how they perceive us as a supplier. A positive response and we humbly thank our customers for their trust and really hope that we can continue to develop our great relationships, says Carl Frögelius, CEO at EcoDataCenter

Read more about the survey

Related articles

  • Mika Itäranta, Technician Operation

    With over 27 years as a qualified engineer specialized in security and technical installations within the security industry, Mika Itäranta started at EcoDataCenter’s Main Site in Falun in October 2021 as an Operations Technician responsible for the daily operations at the data center.

    Read article

  • EcoDataCenter enters a partnership with Orange Cyberdefense

    EcoDataCenter is now entering a partnership with Orange Cyberdefense to further strengthen the company’s security work and customer offering. Through the collaboration, existing as well as new customers also have the opportunity to develop their IT security with the help of Orange Cyberdefense’s expertise.

    Read article

  • Webinar June 17th: EcoDataCenter Forum #1 Protect your digital assets

    Welcome to one of the most important webinars this year! Listen to experienced experts sharing valuable insights in today’s threats to datacenters and explaining how a threat-based approach is the key to a reliable data security strategy.

    Read article

Contact Us

Do you want more information about our services or book a visit to one of our sites? Enter your contact details and we will get back to you with more information. Welcome to EcoDataCenter.